MONSTER
A sales automation solution for Monster Products that integrates enterprise supply chain, customer support, document management applications as well as CRM, Social and point of sale infrastructure.
Project:
Improve accuracy of estimated product delivery.
Improve consumer customer service + customer support in both social as well as phone based technical support interactions.
Streamline the partner education process to achieve better consistency in partner training and product awareness.
My Role
- User Research
- Story Board
- Task Flows
- Interface Design
- Prototypes
Story Board Sample
Strategy
More to come
See more of my work
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BevMo!
